Performance Management Systems: Design, Diagnosis and Use
ISBN/ASIN: 9783642366833,9783642366840 | 2014 | English | pdf | 215/222 pages | 2.60 Mb
Publisher: Springer-Verlag Berlin Heidelberg | Author: Chiara Demartini (auth.) | Edition: 1
This book presents an analysis and a critical discussion on performance management systems. It seeks to advance the current state of knowledge in the subject by introducing a holistic performance management system – the loosely coupled performance management system. This new system presents a framework to leverage the systemic relationships among already established performance management mechanisms. The author contends that loosely coupled performance management systems fulfill two different objectives, namely – they assure control and foster innovation. Such a comprehensive approach to management control provides managers of economic organizations with an overarching architecture for the design, diagnosis and effective use of performance management systems.